In the Air Services: Africa’s First Choice for Air Ambulance and Medical Evacuation

When time, distance, and geography stand in the way of urgent medical care, Universal Air Evac provides life-saving solutions. As Africa’s leading air ambulance service, we deliver safe, reliable, and clinically advanced emergency air transport across South Africa, the African continent, surrounding islands, and into Europe and the Middle East.

Through established global partnerships, we extend our reach even further, offering wing-to-wing transfers into the Americas and Asia. Whether it is a domestic medical evacuation or an international air ambulance transfer, our commitment is the same: world-class care, expert crews, and uncompromising safety.

More Than a Flying ICU

Every patient is unique, and our medical crews adapt to meet those needs. From emergency trauma evacuations to ICU transfers, our team has the expertise and equipment to manage any medical situation.

Our fleet is equipped with:

• Multi-parameter monitoring (ECG,NIBP, IBP, SPO2, ETCO2,)
• Defibrillation and pacing capabilities
• Advanced transport ventilators for adult and paediatric patients
• Infusion pumps, syringe drivers, portable blood chemistry analysers
• Video laryngoscopes and intraosseous vascular access systems
• ICU-standard emergency medicines and consumables
• Full immobilisation equipment, including vacuum mattresses
• Portable negative-pressure isolation units for infectious disease transfers

In short, we deliver critical care in the air.

However, even with this cutting-edge equipment, in-flight care comes with unique challenges that cannot be replicated in a hospital setting. Our crews must not only deliver complex clinical interventions but also adapt to environmental, logistical, and regulatory constraints, all while keeping the patient stable across long distances.

Permanently Equipped for Limited Resources and Long Distances

Our crew members often fly across hemispheres, exposing patients to dramatic shifts in climate, from icy winters to scorching desert heat. These environmental factors can significantly impact a patient’s condition.

Oxygen management is also critical. With strict weight and gas restrictions, our crews must calculate oxygen needs meticulously before every flight and plan for worst-case scenarios. Unexpected delays on long-haul missions require careful monitoring of oxygen consumption to prevent depletion.

Battery-powered devices are equipped to run during on ground stops, but extended waits can place additional strain on resources. Crews must proactively manage power supplies while balancing patient needs with logistical limitations.

Working with a Limited Crew

Unlike a hospital, where teams of specialists share responsibilities, in the confined space of an aircraft, just two crew members must perform a multitude of roles.

From resuscitation to wound care, from tracheostomy suctioning to IV feeding, our teams manage every aspect of critical care. They monitor drains, administer precise medication schedules, reposition patients to prevent complications, and provide airway management, all while responding to any sudden deterioration.

This level of adaptability requires extraordinary training, resilience, and teamwork.

In the Air to On-The-Ground Coordination

Behind every successful medical flight is seamless coordination. Our Flight Desk operates round-the-clock, staffed by professionals who manage logistics, track each mission, and provide real-time updates to families and clients.

Strict medical protocols and governance frameworks ensure our patients receive consistent, internationally benchmarked care on every flight.

With a comprehensive business recovery plan, in-house aircraft maintenance support, and a full-service call centre, Universal Air Evac guarantees uninterrupted air ambulance services in Africa and beyond.

Advanced and Accredited Medical Flight Services

Universal Air Evac implements stringent infection prevention and control protocols on every mission. Our crews and pilots are equipped with full protective gear, while portable isolation units ensure the safe transport of patients with infectious conditions.

As a EURAMI-accredited fixed-wing air ambulance provider based at Lanseria International Airport, Johannesburg, Universal Air Evac meets the highest international standards of quality, safety, and professionalism.

Your Partner in Emergency Medical Transport

Whether you need domestic air ambulance services in South Africa or international medical repatriation across continents, Universal Air Evac is mission-ready. With highly skilled medical crews, fully equipped aircraft, and round-the-clock operations, we deliver reassurance when it matters most.

At Universal Air Evac, your safety is always our flight plan.